At Surpassion Healthcare Services, INC., our Personal Care Attendants (PCA) and Certified Nurse Aides (CNA) are dedicated to providing exceptional home healthcare services. Here’s a step-by-step guide to our onboarding process:

  • Step 1: Application

  • Step 2: Initial Contact

    • Potential candidates will receive a call from the Surpassion Healthcare Services, INC. administrator for a phone interview.

  • Step 3: Written Test

    • Qualified applicants must take and pass the Health Aide written test with a score of at least 80%.

  • Step 4: Skilled Assessment

    • Exam passers will undergo a skilled assessment with Dr. Ortega. More details can be found on Career Nursing Academy.

  • Step 5: Employment Application

    • Those who pass the skill assessment must complete an employment application and submit the required documentation via upload, fax, email, or mail.

  • Step 6: Pre-Hire Checklist

    • Complete the pre-hire checklist, which includes:
      • Statement of Employability
      • Request for Criminal History Form
      • Sworn Statement or Affirmation for child-placing agencies
      • Signature Attestation
      • VA Social Service Central Registry
      • I-9 Form
      • Two Reference Check forms

  • Step 7: Pre-Hire Documents Submission

    • Submit the completed pre-hire documents, including:
      • Direct Support Professional Test (DSP)
      • ACHC Test
      • Adult and Child Mandated Reporter Test (Mandated Reporter)

  • Step 8: Employment Packet

    • Applicants who pass the pre-hire tests will receive the remaining employment packet and new hire form to fill out and submit.

  • Step 9: Post-Hiring Checks

  • Step 10: Training and Onboarding

    • Successful applicants will be scheduled for training, documentation, and familiarization with the EVV clock-in and out system using Tellus.